CBIZ Vacation Rental Insurance Update on COVID-19
Eva Gregory

CBIZ Vacation Rental Insurance Update on COVID-19

March 17, 2020

CBIZ Programs Coronavirus Update

The health and safety of our customers and team members remains our top priority as we navigate the evolving COVID-19 global health challenge. We are closely monitoring the impact of COVID-19 and will continue to watch this situation closely, taking guidance from the Centers for Disease Control (CDC), WHO and local authorities.

Business Continuity

CBIZ Vacation Rental Insurance Program is taking action to minimize the risk to our employees and disruption to our customers. We recognize that this is a rapidly changing situation and have contingency plans in place to prevent any disruption of our services, including the ability to conduct business with a remote work staff. You can rest assured that we will continue to provide our customers best-in-class service and support your insurance needs going forward.

Never before have we experienced such a significant interruption of both our businesses and our everyday lives. For service-related questions regarding your current Vacation Rental Insurance Policy, please contact your CBIZ service team at 855.945.5221 or VacationRentalProgram@CBIZ.com.

CBIZ Programs Is Here For You

With respect to you, your employees and your guests’ health and safety, the most effective practices are based on common sense. Frequently updated information on the virus and recommended health and safety practices are available from the Centers for Disease Control and Prevention (CDC).

We recognize that these are extraordinary times for all in the travel and hospitality industries, and we remain deeply committed to you. Know that we are positioned to provide uninterrupted service regardless of the severity of the pandemic. By leveraging the scale of CBIZ for efficiency and excellence in operations, we intend to be available.

About CBIZ Insurance Services, Inc.

CBIZ Vacation Rental Insurance, a division of CBIZ Insurance Services, Inc., is the largest insurer of short-term vacation rental properties in the United States. As part of one of the country’s largest publicly-owned property and casualty insurance brokers, our customers receive the resources of a national broker and the personal attention of a local office. You can count on CBIZ – with 5,000 associates in over 100 offices nationwide – as your trusted advisors committed to your success. Follow CBIZ Vacation Rental on Facebook and LinkedIn. Visit us at cbiz.com/vri.

Rob Kaelin

President, CBIZ National Programs Division

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3 comments on article "CBIZ Vacation Rental Insurance Update on COVID-19"

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Ann Perrault

Two policies needed

one for a boat air bnb rental and a whole house and individual room policy

Hi Ann - Thank you so much for reaching out to us.

To discuss your policy needs, please reach out to our experienced sales representatives to talk about your options. They can be reached at 888-883-5696 or vacationrentalsales@cbiz.com Monday through Friday 8am to 5pm MST.


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Rosemary Flaherty

How do I go about filing for a loss of income claim? San Bernadino County has closed all the ABB in Joshua Tree and neighboring cities for an indefinite period of time. I have an ABB in Joshua Tree and this is our high season for rentals. Thank you.

Hi Rosemary - Thank your for reaching out to us. We are so sorry you are dealing with this.

Claims can be started online at https://vacationrentalinsurance.cbiz.com/home/start-a-claim. You can also reach our claims specialist at 885-945-5221 or vacationrentalprogram@cbiz.com


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Kevin Wilbur

We rent a home in New Hampshire every winter for the full ski season. Since we are not sure what impact COVID-19 may have on the ski season, we’re looking for insurance that might cover the rent in the event that ski areas are impacted this coming winter and the home is not used. Such a policy could be taken by owner or renter in our case. Is this something you provide?

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About Us

CBIZ Vacation Rental Insurance, a division of CBIZ Insurance Services,Inc., is the largest insurer of short-term vacation rental properties in the United States. As part of an $850 million New York Stock Exchange traded company (CBZ), we are the first broker to develop specific policy coverage to meet the needs for vacation rental properties and the amenities offered by these businesses. We have insured vacation rental properties since 2002.

The CBIZ Vacation Rental Insurance team knows insurance, specifically the risks and exposures related to short-term vacation rentals.We won't confuse you with technical "insurance speak" ~ our representatives are well versed in explaining your coverage in plain English. With hands-on, personal customer service, we guarantee swift communication and a 24/7 claims team that is ready to respond to your call any time of the day. As specialist in the industry, we leverage our knowledge and passion to ensure you and your business are adequately protected.